Arincare AI Chatbot

ARINCARE, a healthtech startup providing telepharmacy services, wanted to make telepharmacy more accessible through LINE OA, while reducing user drop-off during waiting and helping pharmacists spend less time gathering initial information.

Skooldio developed a Gemini AI-powered LINE chatbot that asks preliminary symptom questions, summarizes user information for pharmacists, and improves the waiting experience with loading animations. The solution reduced LINE OA drop-off by 40% and increased conversion rate by 15%.