ttb Financial Health Check & Debt-free Coach
An end-to-end digital service system for personalized debt consultation.
Client
Our Services
Discovery
What We Found
ttb wanted to make debt consultation more accessible, structured, and supportive for customers facing financial stress. The service needed to guide users from financial health check and initial screening to consultation booking, video call sessions, and follow-up, while also helping internal teams manage coach availability, appointments, and customer information more efficiently.
Development
What We Built
Skooldio designed the service blueprint and built a connected system covering financial health checks, LINE integration, booking, video consultation, calendar sync, and back-office queue management. The platform supports the full journey from initial screening to consultation and follow-up, making the experience smoother for both customers and coaches.
